Cook County Launches CookViewer 3.0: Enhanced Mobile Experience, Spanish Language Support and Expanded Features

Joel Inwood

Thu, 09/12/2024 - 12:00

The Cook County Bureau of Technology's Geographic Information Systems (GIS) division is proud to announce the launch of CookViewer 3.0, the latest iteration of the County's premier property information tool. This release marks a significant milestone in providing enhanced accessibility, expanded language support and enriched features for users across Cook County and beyond.

CookViewer 3.0 is a testament to Cook County's commitment to user-centric design and continuous improvement. The latest version incorporates valuable feedback gathered from user surveys during the public testing period before launch. The user feedback led to an improved mobile and Spanish-language experience. The app will continue to offer users the opportunity to provide feedback, which the GIS team will regularly review.

Version 3.0’s introduction of Spanish language support reflects Cook County's commitment to inclusivity and accessibility for all residents.

“According to the latest US Census figures, 21% of Cook County residents speak Spanish at home," said Cook County Board President Toni Preckwinkle. "By collecting resident feedback in both Spanish and English, we are ensuring equitable access while also ensuring that this interactive map is as useful as possible for our five million residents."

CookViewer 3.0 introduces new capabilities for condominium property searches, including full PIN search functionality and includes historical imagery dating back to 1998.

"We are thrilled to unveil the 3.0 version of CookViewer because it represents a significant step forward in providing accessible, user-friendly property information for the residents of Cook County," said Cook County Chief Information Officer Tom Lynch.

The impact of CookViewer extends beyond individual users, serving as a powerful tool for various Cook County departments. Department of Transportation and Highways (DOTH) users find CookViewer invaluable for reviewing projects near DOTH jurisdictional roadways, accessing information from multiple agencies at once, and connecting with additional units of government.

The Forest Preserves of Cook County's Resource Management Section uses CookViewer to efficiently respond to inquiries regarding potential tree hazards. By quickly confirming locations and jurisdictions, they can promptly allocate crews and personnel or direct individuals to the appropriate agencies.

Since its inception in 2010, CookViewer has been instrumental in providing public access to property-related information, including property descriptions, assessments and interactive maps. With Version 3.0, Cook County reaffirms its commitment to transparency, innovation, and serving the needs of its diverse community.